Refund policy

We stand behind the quality of our products and are committed to your satisfaction. Our refund and exchange policy is as follows:

Eligibility: We take great care in ensuring that every order reaches you safely and in perfect condition. As our products are skincare and personal-care items, we are unable to accept returns or refunds once a product has been opened or used. In the unlikely event that you receive a damaged, defective, or incorrect item, please contact our customer support team within 48 hours of delivery.

Requesting a refund or exchange: To request a refund or exchange, please contact our customer support team with your order number, details of the concern, and supporting photos. Our team will review the issue and assist you with the appropriate resolution.